Healthcare Customer Service Representative - Remote (Texas Only)

Field customer inquiries from medical professionals by verifying benefits, researching information, and responding to payment requests. Handle inbound calls using medical terminology, actively listen to concerns, and aim to resolve issues on the first call. Accurately document all interactions and adapt responses when necessary while maintaining confidentiality. Provide excellent customer service through professional communication and proactive problem-solving. This role is based in Texas, requiring a clean workspace and high-speed internet (15 Mbps download, 5 Mbps upload). Candidates must have at least 6 months of customer service experience and type 25 words per minute. Join a global digital business services company where you can grow from an agent to a key contributor in supporting clients and communities.