Healthcare Coordinator
$35,880–$50,440 year
On-siteJacksonville, Florida, United States
Job Summary
Partner with supported dentists to gain financial commitments from patients and initiate urgent treatment courses. Educate patients on treatment choices, overcome objections, and obtain necessary insurance pre-authorizations before completing procedures. Execute the HC Handoff with clinicians on every exam patient and ensure offices exemplify the Comprehensive Care Model. Act as a subject matter expert on financial options to fit patient budgets while maintaining compliance with state and federal regulations. Participate in daily morning huddles and monthly team meetings. Requires a high school diploma or GED; travel may be needed between offices. Salary ranges from $17.25 to $24.25 hourly.
Required Qualifications
- High School Diploma or general education degree (GED)
- Travel might be required between offices
Desired Qualifications
- Prior course work or on-the-job training in the fields or dentistry, insurance, or business
- Knowledge of office practices, technology applications and patient insurances
- Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
- Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
- Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
- Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition)
- Influencer (active listener/observer of behavior; creates a win/win need for change)
- Self-motivated, reliable individual capable of working independently as well as part of a team
- Ability to multi-task effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentially Patient records
- Organized, detail-oriented individual able to work in a fast-paced environment
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