Healthcare Coordinator
$41,080–$58,240 year
On-siteErie, Colorado, United States
Job Summary
Gain a financial commitment from patients to initiate treatment by understanding and utilizing available financial options. Educate patients on treatment choices, overcome objections, and obtain necessary insurance pre-authorizations before completing procedures. Partner with clinicians to execute the HC Handoff on every exam patient while ensuring the office exemplifies the Comprehensive Care Model. Act as a subject matter expert on all financial options and maintain proficiency in PDS system tools to support case acceptance. Participate in daily morning huddles, monthly team meetings, and any other required meetings. Maintain appropriate professional demeanor, ensure compliance with company and regulatory policies, and handle confidential patient records with extreme care.
Required Qualifications
- High School Diploma or general education degree (GED)
- Travel might be required between offices
Desired Qualifications
- Prior course work or on-the-job training in the fields or dentistry, insurance, or business
- Knowledge of office practices, technology applications and patient insurances
- Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
- Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
- Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
- Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition)
- Influencer (active listener/observer of behavior; creates a win/win need for change)
- Self-motivated, reliable individual capable of working independently as well as part of a team
- Ability to multi-task effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentially Patient records
- Organized, detail-oriented individual able to work in a fast-paced environment
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