Health Records Clerk
$45,760–$54,038 year
On-sitePomona, California, United States
Job Summary
Maintain filing systems of medical charts and assist with retrieving records during clinic hours. Scan documents into the electronic health record and route charts needing follow-up to appropriate personnel. Transfer records to requesting agencies, log transfers, and process all subpoena requests in a timely manner. Sort incoming faxes, distribute them to staff, and handle provider requests via phone or fax. Purge and send completed charts to storage. Report to scheduled shifts consistently and complete other tasks as assigned by the supervisor. Knowledge of EHR and Nextgen is preferred, with bilingual English/Spanish skills highly valued.
Required Qualifications
- Excellent customer service skills including good phone manners to care for patients and staff on a continual basis
- Must have basic computer skills to include, keyboarding and basic Windows and accurate data entry
- Must be organized, detail-oriented and works with a sense of urgency
- Exceptional patient relations and interpersonal skills required
Desired Qualifications
- Knowledge of referral procedures preferred
- Knowledge and experience with EHR, Nextgen preferred
- Bilingual English/Spanish (Highly preferred)
- Excellent interpersonal skills
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