Health Information Technology (HIT) Training & Support Specialist
$60,902–$60,902 year
On-siteFresno, California, United States
Fresno, California, United StatesOn-siteFull Time$60,902–$60,902 yearMedium
Full TimeMedium
Job Summary
Deliver recurring and on-demand EHR training sessions to empower staff, create practical job aids, and lead hands-on workshops. Troubleshoot EMR system issues, resolve application problems, and provide on-call support to ensure seamless system operation. Collaborate with vendors, cross-functional teams, and the Data Management & Analytics group to optimize workflows, test upgrades, and validate reports. Provide on-site assistance to new and existing clinics as needed. Maintain strict HIPAA confidentiality and adhere to organizational dress codes while traveling to various health centers.
Required Qualifications
- Associate degree or equivalent
- Valid driver's license
- A minimum of 2 years' experience in a health center setting
- Proven expertise in the use, support, and/or training of Clinical Information Systems
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Must be able to lift up to 25 pounds and push up to 50 pounds (on wheels)
- Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff
- Must be able to read memos, computer screens, and administrative documents
- Must have high manual dexterity
- Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
- Must be able to sit between 5-7 hours daily
- Must possess close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus with glasses if needed
- Must be able to work indoors and out doors
- Must be able to operate a motor vehicle to and from various sites at UHC
- Travel is required for this position
Desired Qualifications
- Bachler's degree preferred, equivalent experience can be used leu of degree
- Health Information Technology Certification or other relevant certifications preferred
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