Health Information Specialist II
$33,280–$42,640 year
RemoteUnited States
Job Summary
Process release of information requests for patient medical records ensuring accuracy, confidentiality, and compliance with HIPAA regulations. Safeguard patient privacy by verifying authorizations before transmitting documents and assemble medical records into standard order. Retrieve, scan, and copy electronic and paper records while documenting information in multiple platforms using two monitors. Lead daily team huddles, train new HIS I staff, and generate reports for management. Answer inbound and outbound calls, handle patient walk-ins, and assist with administrative duties such as faxes and mail. Work Monday through Friday from 7:30 am to 4:00 pm CST with potential overtime, evenings, or weekends as required.
Required Qualifications
- High School Diploma or GED
- Must be 18 years of age or older
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- 1-year Health Information related experience
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Must be able to lift 50 lbs
Desired Qualifications
- Knowledge of HIPAA and medical terminology
- Familiar with different EHR and Billing Systems
- Experience working with subpoenas
- Previous production/metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
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