Health Information Specialist I - Nacogdoches, TX
On-siteNacogdoches, Texas, United States
Nacogdoches, Texas, United StatesOn-siteFull TimeEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Process all release of information requests, including medical records, mail, and faxes, while maintaining strict HIPAA compliance and patient privacy. Fulfill requests using company software, assemble and order medical records, and create digital images for electronic storage. Answer inbound and outbound calls, assist with patient walk-ins, and manage administrative duties such as opening mail and scheduling pick-ups. Document information across multiple platforms using two monitors while meeting site productivity expectations. Work onsite in Nacogdoches, TX, Monday through Friday from 8:00 to 4:30.
Required Qualifications
- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Must meet productivity expectations as outlined at specific site
- Ability to work in a production based environment
- Must be able to lift 50 lbs
Desired Qualifications
- Knowledge of HIPAA and medical terminology
- Familiar with different EHR and Billing Systems
- Experience working with subpoenas
- Experience in a healthcare environment
- Previous production/metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
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