Health Information Specialist I
On-sitePompano Beach, Florida, United States
Job Summary
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information while safeguarding patient records and ensuring compliance with HIPAA standards. Respond to inbound and outbound calls from patients, insurance companies, and attorneys regarding medical records status, and assist with patient walk-ins, faxes, mail handling, and data entry. Prepare new patient charts, gather documents from paper or electronic sources, and create digital images for the electronic medical record. Ensure medical records are assembled in standard order and are accurate and complete. Full-time Monday through Friday, 8:00 AM to 4:30 PM in Pompano Beach, FL.
Required Qualifications
- High School Diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Must meet productivity expectations as outlined at specific site
- Post-offer health screenings
- Proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19
Desired Qualifications
- Experience in a healthcare environment
- Previous production/metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
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