Health Information Specialist I

Entry-level Health Information Specialist I responsible for processing patient health information release of information requests in accordance with HIPAA and company policies, ensuring privacy and security while delivering high-quality customer service. Responsibilities include processing ROI requests, handling medical records status inquiries from patients, insurers, and attorneys; documenting information across multiple platforms with two monitors; maintaining confidentiality; adhering to privacy regulations; managing patient health records and preparing new charts; creating digital images of paperwork for electronic medical records; answering inbound/outbound calls and assisting with related administrative duties as needed; willing to work overtime during peak periods. Required: High School Diploma or GED, 18+ years old, basic computer skills, strong English communication, ability to work remotely within the United States. Bonus points for healthcare experience, in-person customer service, and process-improvement ideas.