Health Information Specialist I
On-siteColumbia, South Carolina, United States
Job Summary
Receive and process requests for patient health information, including medical record retrieval, chart preparation, and digital imaging. Maintain confidentiality and security of all privileged information while ensuring compliance with HIPAA regulations and facility policies. Answer inbound and outbound calls, handle patient walk-ins, and manage administrative duties such as faxing, mail handling, and data entry. Safeguard patient records and ensure they are assembled in standard order and accurate. Inform management of site difficulties or fluctuating volumes and meet productivity expectations. Work onsite in Columbia, SC, from 8:00 am to 4:30 pm, Monday through Friday.
Required Qualifications
- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
Desired Qualifications
- Medical office experience preferred
- Experience in a healthcare environment
- Previous production/metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
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