Health Information Specialist 1
On-siteEl Paso, Texas, United States
Job Summary
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information while safeguarding patient records and ensuring compliance with HIPAA standards. Prepare new patient charts, gather documents from paper or electronic sources, assemble records in standard order, and create digital images for the electronic medical record. Respond to inbound and outbound calls, handle walk-ins, and assist with administrative duties such as faxes, mail, and data entry. Answer requests from both within the facility and external sources by retrieving and transmitting records appropriately. This onsite role in EL Paso TX requires front desk processing of medical records requests with full-time hours from 8:00am to 5:00pm.
Required Qualifications
- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
Desired Qualifications
- Medical office experience preferred
- Experience in a healthcare environment
- Previous production/metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
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