Health Information Specialist 1
$35,630–$43,514 year
On-siteBellevue, Washington, United States
Job Summary
Receive and process requests for patient health information, including medical record requests, walk-ins, and external sources, ensuring accuracy and compliance with HIPAA regulations. Maintain confidentiality by safeguarding privileged information and assembling patient charts in standard order while creating digital images for electronic records. Answer inbound and outbound calls, handle faxes and mail, and assist with administrative duties such as data entry and scheduling pick-ups. Work in a high-volume production environment with minimum supervision, responding to changing priorities and meeting productivity expectations.
Required Qualifications
- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Must meet productivity expectations as outlined at specific site
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
- Professional verbal and written communication skills in the English language
- Detail and quality oriented as it relates to accurate and compliant information for medical records
- Strong data entry skills
- Must be able to work with minimum supervision responding to changing priorities and role needs
- Ability to organize and manage multiple tasks
- Able to respond to requests in a fast-paced environment
- Must meet productivity expectations as outlined at specific site
Desired Qualifications
- Medical office experience preferred
- Experience in a healthcare environment
- Previous production/metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
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