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Soho House & Co.5 days ago

Head Waiter/Waitress - Kettner's Townhouse, Central London

On-site · London, England, United Kingdom

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Large
Industry
Health & Fitness

Job Summary

Head Waiter role at Kettner's Townhouse in Central London overseeing service operations on the floor, leading the waitstaff to deliver high-end dining experiences, greeting guests, taking orders, guiding staff, and coordinating with kitchen and bar to ensure timely, accurate service. Responsibilities include supervising the restaurant floor, maintaining discretion with VIP guests, providing knowledgeable menu recommendations and wine service, handling special accommodations, and supporting training and development of the team. Requires 2–3 years in a similar high-end dining environment with supervisory experience, strong leadership and communication skills, and familiarity with POS systems and reservation software.

Required Qualifications

  • 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position
  • Excellent food and beverage knowledge, including wine service
  • Strong interpersonal and leadership skills with a hands-on approach
  • Confident, polished, and professional demeanour
  • Exceptional communication and organisational skills
  • Familiarity with POS systems and reservation software
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Soho House & Co.

Head Waiter/Waitress - Kettner's Townhouse, Central London

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