Head Teller
On-site · Jackson, Mississippi, United States
Job Summary
Head Teller oversees the teller line operations, including training tellers, handling complex transactions, cash management, and ensuring compliance with HOPE policies. Responsibilities include leading teller operations, monitoring daily transactions with overrides as needed, supporting cash operations and branch audits, maintaining vault security and dual-control processes (ATM, ITM, cash recycler, night depository), managing cash orders, processing and approving wire transfers within limits, opening/closing the branch, serving as back-up for Member Services, and delivering excellent member service while maintaining regulatory compliance and branch profitability. Requires at least a bachelor’s degree (preferred), 3+ years cash handling experience, supervisory experience preferred, and bilingual English/Spanish preferred. The role is based in Jackson, MS, on-site, full-time, exempt.
Required Qualifications
- Bachelor’s degree, business concentration preferred
- 3+ years of experience in cash handling
- Experience within a financial institution preferred
- 1+ year supervisory experience preferred
- Fluent in English required and Spanish preferred
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