Head Start Family Advocate
On-sitePascagoula, Mississippi, United States
Job Summary
Recruit eligible children from target areas and develop partnership agreements with families. Assess family resources, needs, and goals to make appropriate referrals to agency and community services, then follow up on outcomes. Provide superior customer service and maintain professional etiquette while communicating effectively in person and by telephone. Manage complex computerized and non-computerized information using advanced MS Office skills and automated data processing tools. Perform activities on the floor and outdoors with children, keeping pace with their energy levels, while recognizing and addressing hazards. Requires a valid driver's license and satisfactory driving record.
Required Qualifications
- Must be able to lift children weighing 50 pounds or more
- Must be able to perform activities on the floor and outdoors with children
- Must recognize hazards and dangerous situations and take appropriate action
- Must demonstrate good communication and speaking skills
- Must demonstrate strong written and verbal communication skills
- Must have the ability to work under pressure and meet deadlines
- Attention to detail and the ability to multi-task in complex situations
- Must possess superior customer service skills
- Must possess proficient knowledge and ability to use a computer
- Must be keyboard proficient
- Must have advanced knowledge and skill in using MS Office
- Must understand the fundamentals of automated data processing
- Must have a valid drivers' license
- Must have a satisfactory driving record
Desired Qualifications
- Experience in human or social services field
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