Head Operations Strategy and Management

The role of Head Operations Strategy and Management is crucial for aligning the company's strategic initiatives with operational processes. This position involves collaborating with divisions such as Customer, Finance, and Risk Management to integrate strategic plans across the organization. The director will drive operational resilience and governance, lead strategic planning, manage projects, and ensure data-driven insights are utilized to maintain competitiveness and efficiency. The role also requires fostering best practices and governance standards across regional offices and LBUs.