Head of Trainingsmanagement (m/w/d) bei cuisyn in Frankfurt
HybridFrankfurt am Main, Hesse, Germany
Job Summary
Design and establish a scalable training and development architecture across all restaurant concepts, integrating analog and digital elements for efficiency and reusability. Develop standardized onboarding programs to rapidly align teams from new acquisitions with cuisyn standards while preserving local identity. Lead the professional growth of business managers by leveraging the existing competency matrix for tailored development plans. Translate quality requirements, including mystery shopping data, into concrete training content and systematically address identified gaps. Define KPIs for training impact, retention, and quality improvement, report to the executive team, and manage outcomes based on data.
Required Qualifications
- mehrjährige Erfahrung in Personalentwicklung, Training und Schulung
- nachweislich skalierbare Trainings- oder Entwicklungsstrukturen aufgebaut
- Operatives Verständnis der Realität von Service und Küche
- Operatives Verständnis, wie ein Gastronomiebetrieb funktioniert
- Hands-on-Mentalität
- Eigenverantwortung
- Struktur
- Eigenständigkeit
- Organisation
- Zuverlässigkeit
- Priorisierung in einem schnell wachsenden Umfeld
- sehr gut Deutsch
- gutes Englisch
Desired Qualifications
- Erfahrung in einem gastronomischen dezentralen Multi-Unit-Umfeld
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