Head of Training and Service Delivery
HybridCardiff, Wales, United Kingdom
Job Summary
Lead Astutis' technical direction as the senior authority on health, safety, and environmental expertise, ensuring all learning products, consultancy outputs, and assessments meet global awarding body standards. Act as the escalation point for complex technical queries while driving responses to regulatory developments and overseeing audit readiness for NEBOSH, IOSH, and ISO frameworks. Build relationships with regulators including BOHS and IEMA, manage bespoke client projects, and mentor technical teams to support capability development. Monitor industry trends and legislation to maintain market leadership, contributing to budgeting and strategic objectives while delivering training support where required.
Required Qualifications
- Commerciality with a focus on client solutions enablement
- Extensive experience in health and safety leadership roles, ideally within NEBOSH-accredited training centres or consultancy environments
- In-depth technical understanding of NEBOSH Diploma syllabi, marking criteria, assessment methodologies and examiner expectations
- Strong working knowledge of IOSH, ISEP, BOHS and other awarding-body frameworks
- Deep understanding of global HSE legislation, risk management principles, accident investigation, control strategies and safety management systems
- Experience managing technical, consultancy or quality teams in a regulated training or HSE organisation
- Proven experience delivering or overseeing high-stakes assessments, quality assurance and accredited programmes
- Exceptional ability to interpret standards (e.g., ISO 45001, ISO 9001) and apply them across training and consultancy outputs
- Chartered status (CMIOSH, CEnv, FIIRSM, etc.)
- Permission to work in the role's location by the start of their employment
Desired Qualifications
- Experience serving as a NEBOSH examiner, IOSH reviewer or EQA auditor
- Experience leading digital transformation in HSE learning or assessment environments
- Experience engaging with senior clients across high-risk industries (construction, oil & gas, manufacturing, transport)
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