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Black Pen RecruitmentPosted 1 month ago

Head of Sales (Enterprise Revenue Growth/Individual Contributor)

On-siteNew York City, New York, United States or New York, United States

Full TimeSenior LevelStartup

Job Summary

Own the end-to-end enterprise sales cycle, originating, structuring, and closing $5M–$20M+ ACV deals across CX, BPO, AI, and managed services offerings. Drive growth on the US East Coast by building direct relationships with C-suite stakeholders and executing named account strategies in telecommunications, banking, government, utilities, and retail. Lead high-stakes commercial negotiations to secure anchor enterprise clients and establish a scalable GTM motion within 30–60 days. This frontline individual contributor role focuses on execution and revenue generation rather than people management, positioning the organization as a strategic partner for large enterprises.

Required Qualifications

  • proven track record of closing large enterprise deals ($5M-$20M+ ACV) within BPO, CX, contact centre, or managed services environments
  • Demonstrated experience structuring multi-year, multi-country deals, including complex commercial and contractual frameworks
  • Strong understanding of the USA BPO market, with an established network across key sectors
  • Extensive experience engaging and influencing C-suite stakeholders, with the ability to navigate complex decision-making structures
  • Extensive experience of selling AI-led propositions across industry sectors
  • Solid commercial acumen, with the ability to build, price, and negotiate high-value deals that deliver long-term value and margin
  • Must have - proven track record of closing large enterprise deals ($5M-$20M+ ACV) within BPO, CX, contact centre, or managed services environments
  • Demonstrated experience structuring multi-year, multi-country deals, including complex commercial and contractual frameworks
  • Strong understanding of the USA BPO market, with an established network across key sectors
  • Extensive experience engaging and influencing C-suite stakeholders, with the ability to navigate complex decision-making structures
  • Extensive experience of selling AI-led propositions across industry sectors
  • Solid commercial acumen, with the ability to build, price, and negotiate high-value deals that deliver long-term value and margin

Desired Qualifications

  • Bachelor's degree in Business / Technology, / Engineering / Data Science, or a related field is preferred; MBA or equivalent is advantageous but not essential

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