Head of Risk - Paytm Europe
On-siteLuxembourg, Luxembourg, Luxembourg
Job Summary
Design and implement Paytm Europe's Risk Management Framework, including the Risk Appetite Statement and supporting policies, ensuring alignment with CSSF, EBA, and DORA regulatory requirements. Lead the second line of defence by providing independent challenge to Executive Management and business functions while preparing risk reporting for the Board and Board Risk & Compliance Committee. Oversee operational, technology, cyber, and third-party risks, embedding resilience frameworks by design, and develop Key Risk Indicators and dashboards to track remediation actions. Support new products and market expansion through proactive risk assessment and stress testing to balance robust governance with commercial ambition. Establish a scalable Risk function and strong risk culture prior to commercial launch and regulatory authorisation, enabling sustainable growth across European markets.
Required Qualifications
- Senior risk management experience within a regulated financial services environment
- Strong understanding of Enterprise Risk Management, Operational Risk, IT Risk and Risk Appetite frameworks
- Knowledge of DORA, EBA Guidelines, PSD2/PSD3 and broader European regulatory expectations
- Experience presenting to Boards, regulators and senior executive management
- Excellent stakeholder management and leadership capability
- Strategic mindset
- Intellectual curiosity
- Commercial pragmatism
- Independent thinking
- Excellent judgement
- Confidence to provide constructive challenge
- Collaborative leadership
- Ability to influence across all levels of the organisation
- Highest standards of integrity, professionalism and accountability
- Ability to establish and lead a Risk Management function
- Ability to design, implement and continuously enhance a risk management framework
- Ability to ensure risk management supports strategic decision-making, regulatory compliance and sustainable commercial growth
- Ability to embed a strong risk culture throughout the organisation
- Ability to balance robust governance with commercial ambition
- Experience creating capability from first principles
Desired Qualifications
- Experience supporting a regulatory licence application or launch of a regulated financial institution
- Knowledge of merchant acquiring, payments, Open Banking and embedded finance
- Experience implementing Governance, Risk & Compliance (GRC) technology platforms
- Professional risk qualifications (IRM, PRM, FRM or equivalent)
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