Head of Revenue Operations
HybridToronto, Ontario, Canada
Job Summary
Own the end-to-end revenue funnel across Marketing, Sales, and Customer Success, proactively identifying conversion drop-offs and churn signals before they impact targets. Build forecasting models, pipeline management systems, and reporting cadences that provide a consolidated, opinionated view of business health for leadership and the board. Establish data governance standards within HubSpot to resolve system conflicts and ensure a single source of truth for key metrics. Surface strategic insights and recommendations directly to Sales, Marketing, and CS leadership to drive alignment and operational efficiency. Leverage AI tools to enhance customer experience, deal execution, and team productivity by automating manual workflows. Partner with the executive team on revenue strategy, planning, and re-forecasts to maintain forecast accuracy and reduce last-minute scrambling.
Required Qualifications
- 4+ years leading a Revenue Operations, Sales Operations, or GTM Operations function in a B2B SaaS environment
- A track record as a fluent builder: someone who has built forecasting models, funnel reporting, and operational processes from scratch, not just maintained someone else's system
- Maniacal prioritization. You know how to protect your focus and your team's, even when every department wants a piece of you
- Strong cross-functional stakeholder management across Sales, Marketing, Customer Success, and Finance
- Experience presenting to and partnering with a board or executive leadership team on revenue performance and forecasting
- Deep comfort with CRM systems (HubSpot preferred) and the data architecture behind them, but you think in systems and outcomes, not just fields and workflows
- A genuinely opinionated approach to data: you don't just report what happened, you tell people what it means and what to do about it
- 60% Office, 40% Work From Home
- Competitive paid vacation
- Dedicated personal leave supporting total well-being, including physical recovery or mental health
- Flexible schedule blending collaborative office time with remote work
- Monthly team lunches
- Continuous professional development with internal training and learning opportunities
- Professional, supportive environment with tools and technology needed to succeed
- Comprehensive Health Benefits
Desired Qualifications
- HubSpot
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