Head of Recruiting Operations
$225,000–$275,000 year
On-siteSan Mateo, Calabarzon, Philippines
Job Summary
Define and execute the Recruiting Strategy & Operations roadmap, building the operating model, governance, and processes that enable scaling across Recruiting Operations, Embedded Recruiting Strategy, Enablement, Coordinators, and Systems. Own the end-to-end recruiting operating model to ensure consistent execution, accountability, and service delivery while establishing operational rigor through standardized processes and change management. Build and continuously improve interview processes and workflows that create a consistent experience for recruiters, hiring managers, and candidates. Evaluate, implement, and optimize recruiting technologies including automation and AI-enabled processes while ensuring strong systems governance and data integrity. Own executive recruiting dashboards and KPIs, delivering actionable insights on hiring performance, funnel health, and capacity planning. Partner cross-functionally with Finance, Sales Strategy, People, and Engineering to operationalize hiring plans and drive operational excellence. Lead executive recruiting reviews presenting data-driven recommendations to senior leadership. Develop and coach a high-performing team while fostering a culture of analytical thinking and continuous improvement. Based in San Mateo with an onsite requirement, this role reports to the VP of Sales Strategy & Operations.
Required Qualifications
- 10+ years of experience leading Recruiting Operations, Recruiting Strategy, Talent Operations, or a related function within a high-growth organization
- Experience building and scaling Recruiting Operations functions with deep expertise in recruiting workflows, interview process design, operating models, governance, recruiting systems, capacity planning, and quality of hire
- Experience leading Recruiting Operations, Program Management, or Strategy teams while developing high-performing managers and individual contributors
- Proven success implementing scalable recruiting processes that improve recruiter effectiveness, hiring manager experience, candidate experience, and operational consistency
- Strong analytical skills with experience building executive dashboards, translating recruiting data into business insights, and influencing organizational decisions
- Experience implementing and optimizing ATS and recruiting technologies (e.g., Greenhouse, Workday), including automation and AI-enabled workflows
- Exceptional communication and stakeholder management skills with the ability to influence leaders across Recruiting, Finance, People, and the business
- A builder's mindset—you thrive in ambiguity, enjoy solving complex operational challenges, and continuously improve how organizations hire
- You must be independently authorized to work in the U.S.
- This role is based in our San Mateo headquarters and requires working onsite
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