Head of Project Management Office (PMO)
$75,000–$78,250 year
HybridStafford, England, United Kingdom
Job Summary
Establish and lead a high-performing Project Management Office that drives governance, consistency, and delivery excellence across the Technology & Services portfolio. Define the PMO strategy, operating model, and delivery standards while implementing methodologies including PRINCE2, Agile, and Hybrid approaches. Provide portfolio oversight, reporting, forecasting, and delivery assurance, ensuring projects are delivered on time, within scope, and within budget. Lead, coach, and develop a team of Project Managers and PMO professionals, partnering closely with Sales, Pre-Sales, Engineering, Finance, and Risk teams. Manage portfolio priorities, capacity planning, financial performance, and delivery risks, acting as the senior escalation point for complex challenges. Drive continuous improvement to increase PMO maturity and delivery capability. This role reports to the Director of Managed Services in a hybrid setting at Converge HQ, Stafford, with a salary range of £75,000 to £78,250.
Required Qualifications
- Significant experience leading a PMO within an IT or Technology Services environment
- A proven track record of building, establishing or transforming PMO functions
- Experience implementing project governance, delivery frameworks, portfolio reporting, executive dashboards, and project controls
- Direct leadership experience managing Project Managers and Programme Managers
- Personal accountability for the successful delivery of complex technology projects and programmes, including budget, resource, risk, quality, and stakeholder management
- Strong commercial and financial management experience across project portfolios
- Outstanding leadership skills with the ability to inspire, coach and develop high-performing teams
- Excellent communication and stakeholder management skills, with the confidence to influence at all levels of the organisation
- Degree-level qualification (or equivalent experience) in Project Management, Technology Delivery, or a related discipline
Desired Qualifications
- PRINCE2 Practitioner, MSP and/or Agile certifications
- ILM Level 5 or Level 7 Leadership qualification
- Experience leading organisational change and improving PMO maturity
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