Head of Product
On-siteNashville, Tennessee, United States or Buffalo, New York, United States
Job Summary
Own the product roadmap and prioritization framework, balancing customer voice, market trends, engineering capacity, and business value. Build a repeatable process for synthesizing feedback from interviews and AI analysis of sales/support conversations. Lead a lean product team while partnering with engineering on technical tradeoffs and architectural decisions. Own end-to-end launches from discovery through steady-state, coordinating product marketing, pricing, and operations. Define and execute strategic partnerships and integrations with health plans, brokers, and benefits providers. Collaborate with Customer Success, Sales, and the CEO to align roadmaps with retention drivers and long-range strategy.
Required Qualifications
- Experience owning a product function - strategy, roadmap, and execution - in a B2B SaaS environment
- Experience owning a product function - strategy, roadmap, and execution - at a growth-stage company
- A track record of building product process and discipline where it didn't previously exist
- Demonstrated ability to prioritize ruthlessly across a complex list of competing initiatives
- Comfort partnering closely with Engineering, including enough technical depth to engage on architecture and emerging technology decisions
- Experience owning products through full launch cycles - alpha through steady-state - including the go-to-market and enablement work around a launch
Desired Qualifications
- Transportation or logistics domain experience (rideshare, transit, fleet, or logistics platforms)
- Healthcare-adjacent experience - eligibility, billing, care coordination, discharge planning
- Healthcare-adjacent experience - paired with a modern SaaS environment
- Field services or emergency/infrastructure coordination background
- Experience owning or structuring partnership/integration relationships, including the commercial and contractual considerations involved
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