Head of Product, Network Optimisation

Senior product leader to head Network Optimisation pillar, owning vision, strategy, and execution for systems that manage the interaction of supply and demand, courier payments and assignments, and estimation model accuracy. Drive adoption of unified, shared services to replace fragmented setups, ensuring consistency, faster innovation, and improved global network performance. Manage Product Ownership Across Three Core Teams as part of a network optimisation system; guide a team of Senior PMs and engineers with leadership input from operations, regional stakeholders, and cross-functional partners. Build a robust experimentation culture with data-driven improvements across dispatch, incentives, and forecasting. Ensure systems operate at scale with high reliability underpinning delivery to customers, couriers, and partners. Improve metrics such as On-Time Delivery, Courier Wait Times, Offer acceptance and reliability, Forecast accuracy, Dispatch efficiency, Pay fairness and engagement, and overall cost efficiency. Contribute to a culture of inclusion and international impact. Location is hybrid: 3 days in London office and 2 days remote; reporting to Senior Director of Product.