Head of Payroll
On-siteBury, England, United Kingdom
Job Summary
Lead payroll operations across the UK, Ireland, and the Channel Islands, ensuring accuracy, timeliness, and full legislative compliance for over 25,000 colleagues. Drive transformation initiatives to automate, standardise, and enhance processes in conjunction with the People Technology team while optimising systems for scalability and efficiency. Own payroll governance, risk mitigation, and audit readiness, acting as the senior escalation point for complex matters and delivering strategic direction aligned with organisational goals. Monitor KPIs, service levels, and performance metrics to identify opportunities for improvement and ensure delivery against agreed targets. Lead, coach, and develop a high-performing team of four, fostering a culture of accountability and growth.
Required Qualifications
- Level 5 Diploma in Payroll Management or equivalent
- Extensive experience leading payroll functions supporting 10,000+ colleagues within complex, high-volume and multi-site environments
- Proven experience delivering payroll transformation and working within service centre environments
- Strong understanding of UK and Irish payroll legislation, pensions, and compliance requirements
- Excellent stakeholder management and communication skills
- Demonstrated success in leading and developing high-performing teams
- Proficiency in payroll systems and advanced Excel skills
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