Head of Payments

Review current payment infrastructure and acceptance rate performance to identify quick wins, then build and scale multi-PSP routing, orchestration, and cascading for new providers. Own payment strategy metrics including success, renewal, and recovery rates while managing processing costs and negotiating with Tier-1 PSPs to optimize margins. Monitor risk indicators such as chargebacks and fraud as transaction volumes grow, and lead the expansion of the payments team from its current three members. Report directly to the CEO on this newly created role with a six-month target to raise acceptance rates from 85% to 92-94%.