Head of Outsourcing Operations (Poland)
On-sitePoznań, Greater Poland, Poland
Poznań, Greater Poland, PolandOn-siteFull TimeSenior LevelSmall
Full TimeSenior LevelSmall
Job Summary
Head of Outsourcing Operations in Poznań, Poland leading a team of ~80 accounting professionals across AR, AP, GL to ensure high-quality, timely delivery of accounting and reporting services. Oversees resource planning, workforce management, client relationships, and KPI-driven performance, with a focus on operational excellence and business growth. Requires 10+ years in leadership within accounting outsourcing/BPO/shared services and strong experience managing large teams and complex accounting processes.
Required Qualifications
- 10+ years of leadership experience in accounting outsourcing, BPO, shared services, or professional services
- Strong knowledge of AR, AP, GL, month-end close, statutory accounting, and reporting processes
- Proven experience managing large teams (50+ employees)
- Excellent stakeholder management, communication, and client-facing skills
- Experience driving KPIs, operational excellence, and process improvements
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