HEAD OF OPERATIONS
On-siteMaitama, Federal Capital Territory, Federal Republic of Nigeria
Job Summary
Develop and maintain Standard Operating Procedures aligned with World Bank, USAID, and multilateral agency requirements while ensuring organizational compliance with donor regulations and audit standards. Coordinate operations across consultancy units and the Seismic AI Lab to monitor project workflows against timelines, budgets, and compliance frameworks. Collaborate with the Business Development Team to prepare operational inputs for bids and develop cost-efficient operational frameworks for multi-country projects. Support the CFO in creating annual operational budgets and implement risk management systems for project delivery. Drive the adoption of AI, ERP, and digital tools for operational efficiency and institutional knowledge capture. Manage talent acquisition, onboarding, and continuous professional development for operational staff while fostering a performance-driven culture.
Required Qualifications
- A Master's degree in Business Administration (MBA), Public Administration, Operations Management, International Development, Project Management, or a related field
- A Bachelor's degree in a relevant discipline
- Minimum 7–10 years of progressive experience in operations management, administration, or project support
- Proven experience managing operational functions across multi-sector programs, including education, governance, technology, AI, and infrastructure
- At least 5 years of experience supporting or overseeing operations in projects funded by USAID, the World Bank, EU, DFID/FCDO, or similar multilateral institutions
- Demonstrated experience in developing and managing internal systems, processes, SOPs, and compliance frameworks
- In-depth knowledge of donor regulations and operational standards (e.g., USAID 2 CFR 200, FAR, ADS; World Bank Procurement Framework)
- Strong skills in project management tools and platforms (e.g., MS Project, Smartsheet, Asana, Jira)
- Experience in managing operational integration of innovation-driven teams, such as AI labs or digital development initiatives
- Familiarity with Seismic's thematic areas including vocational education, fintech, digital transformation, and infrastructure development
- Excellent verbal and written communication skills
- Strong leadership and team coordination skills, with demonstrated ability to lead cross-functional and multicultural teams
Desired Qualifications
- an advanced degree
- Professional certifications such as PMP®, PRINCE2®, Lean Six Sigma, or equivalent
- Experience supporting proposal development, bid submissions, and start-up operations of new projects or offices
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.