Head of Operations
$180,000–$200,000 year
On-site · New York City, New York, United States
Job Summary
Head of Operations at Mecka AI to own and scale global operating system across data programs, robotics deployments, and customer programs. Role emphasizes end-to-end delivery, governance, and leadership of a multi-site operations function with a strong emphasis on operational cadence, metrics, and strategic execution. Responsibilities include designing company-wide operating model, driving delivery across data and robotics programs, building and scaling the operations team, and partnering with executive leadership to translate strategy into actionable roadmaps. Required background highlights senior operations leadership, distributed operations, and building scalable teams, with a focus on data-driven decision making and cross-functional collaboration.
Required Qualifications
- Senior Operations Leadership: 6+ years in operations, delivery, or general management leadership with at least one tour as Head of Operations, VP Ops, COO, GM, President, or equivalent at a high-growth company
- Distributed Operations: Direct experience managing distributed, multi-site operations
- Team Scaling: Proven track record of building teams from scratch
- Delivery Accountability: Owned end-to-end delivery at scale with quality, speed, and cost accountability
- Operating Systems: Designed and shipped operating models, SOPs, playbooks, and governance frameworks
- Financial Ownership: Owned meaningful margin, budget, or P&L
- Strong Signals: Growth-stage scaling, robotics/AI domain depth, data-driven, operational intelligence
- International Operations: Experience with international teams and deployment partners
- Builder Mentality: Builder, not a process administrator
- Player-Coach: Comfortable on calls with team leads and customer escalations
- Data Fluency: SQL or Python fluency
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