Head of Operations - Full time - CH
On-siteBern, Bern, Switzerland
Job Summary
Direct the company's core operational departments, providing executive leadership to the heads of PMO, QRA, and HR. Implement a structured operating system to synchronize deployment across the organization and align technical development with commercial readiness. Optimize organizational design and workflows to ensure the dual-business model scales efficiently while modernizing the internal knowledge infrastructure. Design the company-wide objective-setting framework to translate strategic goals into measurable departmental targets. Professionalize vendor management and oversee legal compliance by interfacing with external counsel and EssilorLuxottica stakeholders. Act as the executive lead for post-merger integration, harmonizing operations with global standards while maintaining agility. Oversee HR strategy to scale headcount and drive the regulatory and quality strategy to achieve global product clearances.
Required Qualifications
- University degree in Business, Law, Engineering, or a relevant scientific field
- Proven track record in operational integration within the MedTech Software industry, Health Information Technology
- A minimum of 10 years of leadership experience, with a documented history of scaling a company from a small team to a mid-sized enterprise
- Demonstrated expertise in building and professionalizing 'Operating Systems' to synchronize cross-functional teams and minimize departmental silos
- Strong foundation in Information Architecture and Knowledge Management, with experience structuring digital workspaces
- Direct experience navigating complex regulatory pathways (such as FDA or MDR), or highly regulated environments and managing internal Quality Management Systems
- Demonstrated ability to manage multi-faceted projects involving complex technical, legal, and human resource components
- Exceptional stakeholder management skills and a collaborative mindset capable of leading diverse, international teams
- Strong analytical and problem-solving abilities with an eye for operational detail and financial efficiency
- Ability to work independently as an executive leader while functioning as a core member of the company leadership
- Excellent verbal and written English communication skills
- Current residency in Switzerland (or willingness to relocate) with the ability to work from the Bern headquarters as needed
Desired Qualifications
- an MBA or PhD is preferred given the technical nature of our products
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