Head of Operational Resilience
Hybrid · Melbourne, Victoria, Australia
Job Summary
Head of Operational Resilience leading and continuously enhancing Vanguard Australia’s resilience capability across VSPL and VIA. Responsible for setting and executing the Operational Resilience Framework aligned to objectives, risk appetite, and regulatory requirements; providing reporting and assurance to Executive Leadership, the Board, and Committees; engaging with regulators on operational resilience matters; overseeing scenario testing and ensuring outcomes drive improvements; embedding incident review and continuous improvement; partnering with senior stakeholders to integrate resilience into business operations and third-party oversight; leading and developing the Operational Resilience team; coordinating with the Vanguard Global BCM team on policy and procedures across Business Continuity and Crisis Management; requires extensive financial-services resilience experience and senior leadership capabilities.
Required Qualifications
- Extensive experience (typically 10+ years) in operational risk, resilience or business continuity within financial services
- Demonstrated experience operating at a senior leadership level, engaging Executive and Board stakeholders
- Excellent stakeholder engagement and communication skills
- Strong understanding of APRA prudential standards, including CPS 230 and CPS 220
- Strong understanding of operational resilience frameworks including Business Continuity Planning and Crisis Management
- Degree qualified or equivalent experience
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