Head of Marketing & Communications (m/f/d)
On-site · Vienna, Vienna, Austria
Job Summary
Lead the Marketing & Communications function for The Ritz-Carlton Vienna, ensuring brand promise and storytelling excellence across all guest touchpoints, digital and print materials, and media relations. Drive a comprehensive luxury-focused marketing strategy, maintain brand voice and visual identity, oversee PR activities, collaborate with Sales, Revenue, and operations, manage agencies, and guide media visits and influencer collaborations. Requires proven strategic marketing leadership in a luxury hospitality environment, fluency in German and English, strong skills in marketing, digital tools, content creation, storytelling, and stakeholder collaboration.
Required Qualifications
- Fluency in German and English
- Proven ability to develop and execute strategic marketing and communications plans within a luxury environment
- Strong proficiency in marketing, digital, and design tools (e.g., Adobe Creative Suite, CMS platforms)
- Analytical mindset with the ability to translate insights into actionable strategies
- Leadership and collaboration skills across departments
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