Head of Market Growth
$175,000–$200,000 year
RemoteUnited States
Job Summary
Lead strategy and execution for launching new markets, targeting 250 active units within six months while maintaining quality standards. Design and refine repeatable launch playbooks to scale operations beyond initial phases. Build national and local partnerships with brokers, lenders, contractors, and vendors to support hosts. Create referral engines that drive organic growth from members and advocates. Partner with Product, Sales, and Member Experience teams to improve occupancy, NPS, and host success. Analyze launch performance data to reduce customer acquisition costs and optimize market entry. Hire, coach, and develop Market Account Executives and ecosystem leaders while aligning cross-functional departments. Run structured experiments to test and improve market expansion processes.
Required Qualifications
- 10+ years leading marketplace, growth, partnerships, or operations teams
- significant ownership of a business, market, or P&L
- Proven success launching or scaling new markets for a marketplace, franchise, or multi-location business
- Experience building vendor, channel, or partner ecosystems that create measurable business value
- Demonstrated success improving customer experience, retention, referrals, or other organic growth drivers
- Ability to design scalable operating models instead of solving problems one market at a time
- Comfortable making decisions using metrics such as CAC, LTV, occupancy, funnel conversion, referrals, and NPS
- Experience building, leading, and developing high-performing distributed teams
- Strong communicator who can align executives and cross-functional partners around ambitious growth initiatives
- Must be authorized to work in the United States
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