Head of Internal and Executive Communications Vice President
On-site · New York City, New York, United States
Job Summary
Head of Internal and Executive Communications Vice President within Consumer and Community Banking leads internal/executive communications strategy for Marketing, partnering with External Communications and Marketing leadership to deliver 360-degree programs. Responsibilities include designing and executing global town halls and leadership forums, crafting speeches, talking points, executive emails, video scripts, and Q&A, aligning internal narratives with external positioning, collaborating with social/brand/advertising/video/content teams, establishing measurement frameworks, overseeing agency/vendor partners for events and content distribution, protecting the firm’s reputation, coordinating with talent/influencer teams to amplify leadership messages, and supporting change/crisis communications. Travel required (domestic and international).
Required Qualifications
- 7+ years of experience in communications/PR or marketing with significant executive communications responsibilities
- Proven track record leading town halls/all-hands and executive forums, delivering compelling content, smooth logistics, and measurable engagement
- Exceptional writing and editing abilities with strong voice, clarity, and narrative flow for senior audiences
- Experience consulting directly with senior executives and subject matter experts; ability to coach leaders for high-visibility moments
- Strong cross-functional collaboration skills; ability to build relationships and make decisions with diverse teams (social, brand/advertising, video, content)
- Comfort using measurement tools to track and demonstrate results; data-informed approach to optimizing programs
- Excellent judgment, interpersonal skills, and professional presence; able to manage sensitive information
- Ability to juggle multiple projects, maintain momentum, identify roadblocks, and deliver quality work quickly under deadlines
- Talent for crafting engaging narratives and visual storytelling for internal audiences and leadership moments; confident presenter and facilitator with executive presence
- Proactive, adaptable, solutions-oriented; comfortable operating in a fast-paced environment with evolving priorities
- Passion for connecting employees to strategy, culture, and customer impact through clear, consistent communications
- Experience in a large company
- Experience working with creators and social media; multimedia fluency
- Agency experience; integrated marketing team experience
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.