Head of Implementation - Wavemaker
On-siteSydney, New South Wales, Australia
Job Summary
Direct the strategy, quality, and execution of media planning and activation across all channels for Wavemaker Sydney's full client portfolio. Lead and develop a diverse team of digital and activation specialists, while serving as the primary C-suite advisor to build deep, consultative partnerships. Hold end-to-end accountability for biddable implementation quality, financial governance, and strict adherence to SLAs and SOX controls. Drive digital and data transformation for priority clients, champion WPP Open Media Solutions adoption, and contribute directly to Net Sales and Operating Margin objectives. Maintain senior media publisher relationships to secure exclusive insights and beta opportunities, ensuring client satisfaction scores remain above 8. Act as a prominent external voice for thought leadership and industry recognition.
Required Qualifications
- Proven leadership experience driving digital, data, and commerce transformation within a media agency or comparable environment
- Track record of operational excellence and modernized media buying structures
- Deep technical and strategic expertise across programmatic, paid social, search, and retail media networks
- Demonstrated ability to deliver data-driven campaigns at scale
- Demonstrated capability to build, mentor, and restructure high-performing activation teams
- Fostering an inclusive, high-performance culture aligned to a future-fit agency model
- Strong senior stakeholder management skills
- Building trusted advisory relationships with C-suite clients
- Navigating complex matrix organizations across agency and group structures
- Proven ability to lead adoption of data platforms and media technology
- Translating complex capabilities into clear and actionable client value
- Track record of contributing directly to commercial outcomes
- Delivering on margin objectives
- Identifying organic growth opportunities
- Supporting new business pitches
- Experience in financial governance including media audits
- Expenditure forecasting
- Performance benchmarking against client KPIs
Desired Qualifications
- Hands-on experience with WPP Open Media Solutions
- Experience with comparable enterprise-level data and media platforms
- Established relationships with senior media publishers
- Track record of securing beta opportunities or exclusive inventory access
- Experience designing and delivering retail media or commerce capability uplift programs for agency teams
- Familiarity with WPP Commerce frameworks
- First-party data integration for closed-loop measurement
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