Head of GTM Data and Commercial Operations

SumUpPosted 3 weeks ago

$225,000–$250,000 year

On-siteBoulder, Colorado, United States

EXPIREDBoulder, Colorado, United StatesOn-siteFull Time$225,000–$250,000 yearSenior LevelFintech ServicesLarge

Full TimeSenior LevelLargeFintech Services

Job Summary

Lead and unify the GTM Data and Commercial Operations organization spanning Analytics Engineering, Data Engineering, Revenue Operations, and GTM Experimentation, setting clear ownership, rituals, and a prioritized roadmap. Build a single source of truth for core GTM metrics across acquisition funnels, sales productivity, retention, and merchant health scores, shifting the team from reactive requests to proactive strategic insight. Partner closely with US Platform Engineering and Run & Grow teams to design and deliver improvements to the data stack, tooling, and processes that drive measurable outcomes across acquisition, retention, and product efficiency. Champion an AI-heavy approach to GTM operations evaluating, piloting, and measuring AI-enabled tools and workflows that help Sales, Marketing, and Operations move faster and smarter, while maintaining the right governance and security guardrails. Partner with Sales, Marketing, Operations, Engineering, and Product to co-own improvements on our most important GTM metrics.

Required Qualifications

Extensive experience leading GTM Data, Revenue Operations, Sales Operations, or Growth Analytics functions at a senior level
Track record of building and scaling high-performing teams that span analytics engineering, RevOps, and BI
Demonstrated ability to turn fragmented, reactive analytics and operations work into a coherent roadmap that delivers measurable business outcomes
Strong command of modern GTM data and tooling stacks (e.g. Snowflake, dbt, Salesforce, BI platforms)
Architectural depth to make sound trade-off decisions in partnership with Platform and Engineering teams
Experience working within global, multi-region organizations
Ability to balance local speed and business needs with global alignment, data governance, and security requirements
Confident communication skills to push back on ad hoc requests when they come at the expense of longer-term priorities
Ability to bring partners along on that journey
Comfort operating across both high-level strategy and hands-on detail
Ability to set direction while staying close enough to the work to unblock the team
Ability to make good calls
Experience building a single source of truth for core GTM metrics across acquisition funnels, sales productivity, retention, and merchant health scores
Experience designing and delivering improvements to the data stack, tooling, and processes that drive measurable outcomes across acquisition, retention, and product efficiency
Experience evaluating, piloting, and measuring AI-enabled tools and workflows
Experience maintaining the right governance and security guardrails
Experience partnering with Sales, Marketing, Operations, Engineering, and Product to co-own improvements on GTM metrics
Experience leading Analytics Engineering
Experience leading Data Engineering
Experience leading Revenue Operations
Experience leading GTM Experimentation
Experience setting clear ownership, rituals, and a prioritized roadmap
Experience feeding insights, hypotheses, and recommendations to Sales, Marketing, Operations, and Engineering
Experience turning a complex, multi-team revenue engine into a proactive, AI-driven insight machine
Experience with a unified GTM Data and Commercial Operations function
Experience ending fragmented data and reactive firefighting
Experience creating a proactive, AI-driven insight machine
Experience with a single-threaded leader approach
Experience with real mandate, real scope, and accountability for the numbers that truly matter
Experience overseeing the full data and commercial operations stack
Experience powering how we acquire, grow, and retain merchants across the US market
Experience being the objective owner of what's working and what isn't
Experience sitting on the US Leadership team
Experience with the Boulder office
Experience with Full-time in office setup
Experience with SumUp US
Experience with the next phase of growth
Experience with an experienced data, insights, and commercial operations leader
Experience with Analytics Engineering, Data Engineering, Revenue Operations, and GTM Insights and Experimentation
Experience with a unified GTM Data and Commercial Operations function
Experience with bringing together Analytics Engineering, Data Engineering, Revenue Operations, and GTM Insights and Experimentation under one roof
Experience with a single-threaded leader
Experience with turning a complex, multi-team revenue engine into a proactive, AI-driven insight machine
Experience with a rare opportunity to build something from the ground up
Experience with real mandate, real scope, and accountability for the numbers that truly matter
Experience with US Platform Engineering
Experience with Run & Grow teams
Experience with designing and delivering improvements to the data stack, tooling, and processes
Experience with driving measurable outcomes across acquisition, retention, and product efficiency
Experience with Sales, Marketing, Operations, Engineering, and Product
Experience with co-owning improvements on the most important GTM metrics
Experience with a confident communicator
Experience with pushing back on ad hoc requests
Experience with bringing partners along on that journey
Experience with high-level strategy
Experience with hands-on detail
Experience with setting direction
Experience with unblocking the team
Experience with making good calls
Experience with global, multi-region organizations
Experience with balancing local speed and business needs
Experience with global alignment, data governance, and security requirements
Experience with a fintech product
Experience with large-scale fintech products
Experience with millions of businesses worldwide
Experience with a diverse team
Experience with over 4,000 SumUppers
Experience with over 90 nationalities
Experience with global collaboration
Experience with an innovative mindset
Experience with inclusivity
Experience with a continuous learning culture
Experience with a safe space for personal and professional growth
Experience with diversity and inclusion
Experience with an Equal Employment Opportunity employer
Experience with actively seeking and embracing diversity in the workforce
Experience with not making hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy
Experience with creating a safe and respectful workplace
Experience with harassment of any form being strictly prohibited
Experience with a diverse team of over 4,000 SumUppers from over 90 nationalities
Experience with united by global collaboration and an innovative mindset
Experience with core values laying the foundation for who we are and what we stand for
Experience with shaping work culture and driving success
Experience with fostering inclusivity and a continuous learning culture
Experience with providing a safe space for personal and professional growth
Experience with differences making us unique and strong
Experience with striving to create an environment where everyone belongs and feels supported
Experience with no matter how they identify
Experience with SumUp USA
Experience with recognizing that candidates feel they need to meet 100% of the job criteria in order to apply for a job
Experience with only a guide
Experience with not ticking every box
Experience with having room to learn and develop your career at SumUp

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