Head of Group Programme Office
On-site · Athens, Attica, Greece
Job Summary
Head of Group Programme Office owns cross-divisional governance and the unified operating platform strategy, coordinating MDR, MRC, DFIR, Product, Technology, and Customer Success to ensure ownership, tracking, and closure of cross-divisional work while aligning operational priorities with customer commitments and the product roadmap. Key responsibilities include cross-divisional coordination, escalation management, governance meetings, and defining/realising an integrated platform and reporting framework across divisions. The role emphasises accountability, executive-level reporting, and driving standardised processes across multiple service lines.
Required Qualifications
- 8 to 12 years in operational leadership, programme governance, or cross-functional coordination roles
- Proven experience within cybersecurity, MSSP, SOC operations, DFIR, SaaS, or technology-driven managed services environments
- Experience coordinating complex cross-functional environments with multiple service lines and senior stakeholders
- Experience selecting/configuring/implementing operational platforms (PSA, ITSM, project management tooling) in managed services or professional services
- Strong analytical, escalation management, and executive communication skills
- Ability to operate with authority in fast-paced, high-pressure environments
- Experience in high-availability, 24/7 operational environments preferred
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