Head of eCommerce - Platypus, Hype & Subtype
$150,000–$200,000 year
On-siteCremorne, Victoria, Australia
Job Summary
Forecast, budget, and plan commercial strategy across Platypus Shoes, Hype DC, and Subtype to deliver sales, margin, and profit targets. Lead onsite merchandising, promotions, and customer experience while driving CRO, personalization, and UX improvements to boost conversion. Own the ecommerce roadmap, prioritize digital projects, and partner with IT, CRM, SEO, and supply chain to ensure a seamless experience. Manage a team of seven, including three Ecommerce Managers, and champion AI and automation to enhance productivity. Report to the Head of Marketing & Digital with a focus on shaping strategy for three distinctive brands.
Required Qualifications
- 5+ years in a senior ecommerce leadership role
- ideally within retail or a consumer environment
- Strong commercial acumen
- proven track record of delivering ecommerce growth
- Deep understanding of ecommerce trading
- Deep understanding of CRO
- Deep understanding of onsite merchandising
- Deep understanding of digital customer experience
- Strong analytical skills
- Strong stakeholder management skills
- Strong influencing skills
- Proven experience leading and developing high-performing teams
- customer-first approach
- commercially minded approach
- passion for digital innovation
- passion for AI
- passion for emerging technologies
Desired Qualifications
- experience leading and developing high-performing teams
- passion for digital innovation
- passion for AI
- passion for emerging technologies
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