Head of Digital ( 12 Month Fixed Term Contract)
HybridBristol, England, United Kingdom
Job Summary
Set and deliver the vision and strategy for the Technology function, covering digital, ecommerce, business systems, and IT to accelerate growth. Own technical architecture decisions for scalability, security, and performance, while migrating the ecommerce platform from Magento Cloud to Shopify. Build integrated infrastructure for a seamless customer experience across all channels and evolve NetSuite ERP systems via middleware and APIs. Cut manual work through automation and AI, and run RFPs end-to-end to manage the tech budget. Lead a high-performance team that balances the needs of the entire ecosystem, driving innovation for a growing challenger brand focused on reconnecting humans with nature.
Required Qualifications
- Hands-on Shopify and Shopify POS expertise — architecture, app ecosystem, performance optimisation
- Proven ecommerce platform migration experience at comparable scale (multi-market, high-transaction)
- Experience architecting omnichannel Shopify tech stacks, including loyalty and CRM/CDP platforms
- Experience with Magento (Adobe Commerce)
- Strong grounding in system architecture, API integrations and data flows across ecommerce and business systems
- Proven track record in digital transformation, with extensive leadership across cross-functional or matrixed businesses
- A strategic, analytical thinker who can influence senior leaders and adapt fast in a changing environment
- Experience with agile teams, CX/UX/UI collaboration, and system/IT infrastructure management
- Knowledge of NetSuite ERP
- A degree in engineering, computer science or equivalent experience
Desired Qualifications
- Experience with Boomi or other iPaaS/integration middleware
- A genuine interest in the ethical use of technology and 'healthy digital'
- AI implementation and strategy experience
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