Head of Desk
On-site · Naples, Campania, Italy
Job Summary
Head of Desk leading a sales team in FX within a FinTech context, responsible for coaching and developing staff, crafting sales strategies based on client feedback and market knowledge, forecasting sales volume, recruiting and training new team members, and ensuring adherence to sales methodology. Role emphasizes leadership, mentorship, and the ability to drive performance on the sales floor through coaching, face-to-face client engagements, and effective deal closure. Located in Naples with an office-based setup, focusing on developing prospects, closing deals by phone and in-person meetings, maintaining customer relationships, and contributing to regional sales programs and training initiatives. The role opens doors to country P&L leadership and regional directorship opportunities across geographies, with international development opportunities and potential relocation/work abroad support.
Required Qualifications
- Track record of sales management within FX or cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management)
- Financial Services experience - a network would be an advantage
- First-class communication skills
- Demonstrated ability to mentor, coach and develop people
- Skilled negotiator able to build and leverage relationships at senior levels within SME customers
- Italian on a native level and fluent in English
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