Head of Data Protection
HybridLondon, England, United Kingdom
Job Summary
Own data protection day to day across the Group, acting as the go-to owner for policies, DPIAs, breach response, and processor management while integrating OVO Home Services. Run the end-to-end programme to mature systems, workflows, and tooling for self-service, enabling commercial cross-selling with clear, practical advice on lawful basis and consent. Lead the relationship with the ICO, manage complex data subject requests, and deliver training and metrics to governance forums. Partner with Commercial, Operations, Technology, and Finance stakeholders to embed a privacy lens into Consumer Duty and marketing initiatives.
Required Qualifications
- demonstrable experience being involved in a data protection programme end to end, including its day-to-day operation, in a complex or scaling organisation
- a track record of maturing data protection systems, processes and tooling, bringing order and rigour, not just inheriting and sustaining someone else's work
- strong, practical command of UK GDPR, the Data Protection Act 2018 and PECR, applied confidently to real commercial situations
- High agency and autonomy: you take ownership, set the agenda and create momentum without close direction, comfortable being the most senior data protection voice in the room
- Commercially minded, not a gatekeeper: you enable responsible growth, including data sharing and cross-sell and make data protection clear and usable rather than a blocker
- A trusted adviser across a diverse group: you build credibility with a wide variety of stakeholders across different business models and entities, and communicate clearly with non-specialists
- experience of data protection through acquisitions, carve-outs or integration
- experience with privacy platforms such as OneTrust
Desired Qualifications
- a relevant qualification such as CIPP/E or CIPM
- experience in financial services, insurance, renewables, energy or home services
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