Head of Commercial Capability
HybridHawthorn East, Victoria, Australia
Job Summary
Develop and lead the Commercial Capability Strategy and roadmap aligned to transformation priorities. Design and deliver enterprise-level learning programs, including leadership development and commercial education initiatives. Build future-ready capability across teams by integrating AI-enabled ways of working and emerging technical skills. Lead change management, stakeholder engagement, and adoption activities for major transformation programs. Partner with senior leaders to identify capability priorities, establish governance frameworks, and drive business outcomes. Build and lead a high-performing team while fostering a culture of learning and continuous improvement. This role reports to the General Manager, Store Development & Commercial Transformation, within Coles Supermarkets and Liquor, offering hybrid working options and a competitive salary.
Required Qualifications
- Proven leadership experience within Retail, FMCG or a similarly complex commercial environment
- Relevant tertiary qualifications in Business, Commerce, Finance, Economics or a related discipline
- Deep understanding of commercial functions including buying, sourcing, merchandising and category management
- Demonstrated success leading large-scale transformation, capability or change programs
- Strong stakeholder management and influencing skills, with experience partnering with executive and senior leadership teams
- Expertise in change management methodologies and organisational adoption practices
- Experience designing and delivering capability, learning or leadership development programs
- Strong commercial acumen with the ability to connect capability investments to business outcomes
- Exceptional strategic thinking, problem-solving and program leadership capabilities
- Experience leading and developing high-performing teams
Desired Qualifications
- A growth mindset, adaptability and passion for innovation, learning and continuous improvement
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