Head of Client Delivery
Remote · South Africa
Job Summary
Head of Client Delivery to own the full post-sales lifecycle — onboarding, implementation, adoption, and long-term client success. Senior, hands-on leadership role overseeing end-to-end client delivery, multiple implementations, and accountable for measurable outcomes using AI-driven and GTM systems. Collaborates with Sales, Product, and Engineering to translate business goals into technical workflows, optimize GTM systems and integrations, and build scalable delivery processes. Requires senior-level experience in client success, implementation, or GTM, excellent stakeholder communication, and remote work during U.S. business hours. Fully remote role with strategic influence and execution responsibility.
Required Qualifications
- Senior-level experience in Client Success, Implementation, Solutions Engineering, or GTM roles
- Strong understanding of GTM systems, automation workflows, and integrations
- Experience working directly with clients in high-stakes, outcome-driven environments
- Strong communication skills with both technical and non-technical stakeholders
- Proven problem-solving and risk management capabilities
- Bachelor’s degree in Business, Engineering, Computer Science, or related field
- Experience with AI tools and automation platforms (optional Nice to Have)
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.