Head of Business Operations
$235,000–$293,000 year
RemoteUnited States
Job Summary
Lead and scale the Business Operations function by defining the team's charter, mentoring talent, and allocating resources to highest-impact priorities across the company. Own the company-wide operating system, including planning cycles, business reviews, and execution frameworks to ensure organizational alignment and velocity. Translate corporate strategy into operational execution by bridging the gap between executive vision and day-to-day delivery, ensuring cross-functional teams have clear roadmaps and accountability. Drive organizational efficiency by proactively identifying silos and implementing structural solutions, while serving as the primary escalation point for critical execution risks to drive rapid decision-making. Establish the "Gold Standard" for project management and process rigor, creating toolkits that elevate the operational maturity of the entire organization. Partner with executive leadership to build scalable systems and operating rhythms required to execute the company's mission of safe, fast, and sustainable drone delivery.
Required Qualifications
- 15+ years of experience in Business Operations or related fields
- significant experience building and leading high-performing teams
- A track record of operationalizing strategy
- Demonstrated ability of managing a portfolio of diverse projects and stakeholders simultaneously while keeping the team focused
- Mastery of organizational change management
- Strong executive presence with a focus on pragmatism and results
- Deep experience with resource planning, headcount management, and operational budgeting
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