Head of Boutique
On-siteBangkok, Bangkok, Thailand
Job Summary
Define and execute commercial, client, and operational strategy to deliver sustainable growth and exceptional client experiences. Lead the boutique management team, including the Deputy Head and Operations Manager, to foster a high-performance culture and drive talent development. Own and deliver business objectives by translating strategy into actionable plans, optimizing assortment and inventory, and managing stock productivity. Champion a client-first culture by building relationships with key clients and elevating service standards. Ensure operational excellence through compliance, risk management, and governance while leading change initiatives to strengthen market position.
Required Qualifications
- Minimum 10 years of luxury retail leadership experience
- significant responsibility for business, people, and operational performance
- Proven track record of leading large, complex retail businesses and delivering sustainable commercial growth
- Strong entrepreneurial mindset with the ability to identify opportunities and translate strategy into action
- Demonstrated ability to lead through managers and build high-performing leadership teams
- Strong commercial acumen with expertise in sales performance, client development, and business planning
- Strategic thinker with the ability to balance long-term vision and operational execution
- Excellent stakeholder management and cross-functional collaboration capabilities
- Deep understanding of luxury client expectations and premium retail environments
- Ability to drive change, transformation, and organizational effectiveness in a fast-paced business environment
- Fluency in both Thai and English
- excellent communication skill
- Willingness to work during retail trading hours, including weekends and public holidays
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