Head of Automotive Sales Management

Lead all front-end dealership operations including New, Used, and F&I; recruit, hire, train, coach, and retain top-performing sales professionals; develop and execute strategies to increase sales volume, gross profit, and market share; drive dealership performance through daily accountability and KPI management; mentor a team of 8-10 Sales Consultants and 1 Finance Manager; conduct sales meetings, performance reviews, and ongoing training initiatives; review and approve all deals, trade appraisals, and sales incentives; manage inventory acquisition, pricing strategy, aging inventory, and merchandising standards; monitor CRM activity and ensure proper customer follow-up processes are executed consistently; partner with executive leadership to forecast sales performance and develop growth strategies; ensure high CSI scores and exceptional customer experiences; address and resolve customer concerns professionally and efficiently; analyze local market trends, inventory needs, and sales opportunities; maintain compliance with all dealership, manufacturer, and regulatory requirements; foster a positive, high-performance culture built on teamwork, integrity, and accountability.