Head of Account Management France
HybridParis, Île-de-France, France
Job Summary
Lead a team of 8 Account Managers focused on driving upsell and cross-sell initiatives within the existing customer base. Define and implement the national account management strategy, establish clear KPIs, and guide the team to meet or exceed targets across the product suite. Build strong relationships with key clients to identify new revenue opportunities while collaborating closely with Product, Marketing, Customer Success, and Sales to ensure a seamless customer journey. Analyze performance metrics, pipeline trends, and client feedback to continuously optimize the team's approach and champion a data-driven sales culture with structured reporting and forecasting.
Required Qualifications
- 10+ years of experience in Account Management, or Sales
- Proven experience in managing and developing high-performing teams
- Strong understanding of B2B client retention, expansion, and solution selling
- Fluent in French and English
- Excellent communication skills
- Negotiation skills
- Analytical mindset
- Strategic thinking ability
- Hands-on leadership style
- Comfortable working in a fast-paced, high-growth environment
Desired Qualifications
- ideally in a SaaS environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.