Head Coach (Store Manager) - Nike, Liverpool
On-site · Sydney, New South Wales, Australia
Job Summary
Head Coach (Store Manager) at Nike Liverpool, Sydney — Lead a service culture that brings the Nike brand to life, oversee hiring, training, performance management, succession planning, and development of a large team; drive achievement of targets and KPIs, coach teams for customer service excellence, and manage a rotating roster with weekend/evening/holiday availability while delivering an authentic Nike candidate experience. Role emphasizes leadership, people development, coaching, and strategic execution in a fast-paced, high-volume retail environment. Must be able to hire top talent, provide feedback, manage multiple priorities, and uphold Nike’s service principles and brand across the store.
Required Qualifications
- Experience leading large teams (40+ employees) in retail or hospitality
- Area Management or Multi-Site experience
- Strong strategic, problem solving, and influencing skills
- Ability to build, lead and manage large, high-performing teams
- Strong written and verbal communication skills
- Sound computer proficiency
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