HD-Shift Leader
On-siteBuffalo, Missouri, United States
Job Summary
Assist the General Manager or Person In Charge with management activities and duties, ensuring all activities align with the restaurant's business plan. Lead work shift activities to maximize sales and profits while minimizing controllable costs, ensuring Crew Persons and Team Leaders meet expectations. Consistently deliver quality product and customer service, improving Crew Person skills and performance while modeling company shared values. Communicate effectively with internal and external contacts, attend training to stay current on industry trends, and participate in company meetings and webinars. Troubleshoot cash handling problems and implement process improvement strategies with positive business results in a fast-paced environment requiring long periods of standing and lifting 50–75 lbs.
Required Qualifications
- approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
- High School Diploma/General Equivalency Diploma (GED)
- excellent planning and time management skills
- team building skills
- investigative and problem solving skills
- ability to troubleshoot cash handling problems
- reliable personal transportation
- a valid driver's license
- proof of insurance
- a telephone or other reliable method of communicating with the restaurant
- Must be accessible to meet the restaurant's needs
- maintains an open door policy
- strong analytical and organizational skills
- the ability to identify and implement process improvement strategies with positive business results
- Must be able to lift 50 – 75 lbs. comfortably
Desired Qualifications
- Bi-lingual skills
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